Shipping Policy

Lewktee.com Shipping Policy

Last Updated: March 21, 2025

At Lewktee.com, we are committed to providing a seamless and transparent shipping experience. Please review our policy below for details on shipping costs, delivery timelines, and tracking information.

Shipping Costs

  • Free Shipping: We offer free shipping on all orders.

Shipping Range

  • Delivery Area: We currently ship within Canada, the United States, and internationally. Shipping costs will be calculated at checkout.
  • Future Expansion: We are considering expanding our delivery areas in the future.

Order Processing Time

  • Processing Time: Orders are processed within 1-2 business days.
  • Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT-06:00) Central Standard Time (Regina).
  • Cut-off Time: Orders placed before 10:00 PM (GMT-06:00) Monday to Friday will be processed the same day. Orders placed after this time will be processed on the next business day.
  • No Shipping Days: Orders are not processed on weekends or public holidays.

Estimated Delivery Time

  • Delivery Time: Orders typically arrive within 5-7 business days after processing, depending on the destination and shipping method.
  • Business Hours for Deliveries: Monday to Friday, 9:00 AM – 5:00 PM (GMT-06:00) Central Standard Time (Regina).

Shipping Process

  • Courier Services: We partner with reliable carriers, including DHL and FedEx, to ensure safe and timely delivery.
  • Tracking Information: Once your order is shipped, you will receive an email with tracking details to monitor your shipment.

Lost or Damaged Items

  • Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
  • Lost Orders: If your order is lost during transit, contact us immediately, and we will assist in tracking or replacing your order.

Returns

For details on returns and refunds, please refer to our Returns Policy.

Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us during our business hours:

 Lewktee.com

  • Email: support@lewktee.com
  • Phone: +1 (830) 534-3135
  • Address: 4611 4 Ave, Regina, SK S4T 0J4, Canada
  • Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT-06:00) Central Standard Time (Regina).